Return Policy
1. Introduction: At Cakes and Bakes, we strive to ensure you’re delighted with your order. However, we understand that sometimes things don’t go as planned. Our Return Policy outlines how we handle such situations.
2. Returns & Refunds: Due to the perishable nature of our products, we are unable to accept returns. However, if your order is incorrect or damaged upon arrival, please contact us within a specified time frame (e.g., ’24 hours’) of receipt.
3. Order Cancellation: As we start preparing your order as soon as it’s confirmed, cancellations are not accepted.
4. Incorrect or Damaged Goods: In the rare event that you receive an incorrect or damaged product, please take a photo of the item and contact us immediately. We will prioritize resolving the issue, either through a replacement or a refund.
5. Refund Process: Eligible refunds will be processed to the original method of payment within a number of days (e.g., ‘7-10 business days’).
6. Feedback: Your feedback is important to us. If you are not satisfied with your order for any reason, please reach out to us so we can make things right.
7. Contact Us: For any concerns or questions about our Return Policy, please contact us at 90451 64800 or cakesandbakesharidwar@gmail.com